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Privacy Policy

We take the privacy of all our customers very seriously.

When you share information, or request services from us we have strict security procedures covering the storage and disclosure of your information (although we do not warrant that this is the case) in order to prevent unauthorised access to comply with the UK Data Protection Act of 1998. This means that sometimes we may ask for proof of identity before we disclose personal information to you.

This privacy statement sets out how we will treat your personal information and forms part of our Terms and Conditions. We may occasionally modify this Privacy Statement.

The information that we hold about you may be used by us to contact you [either in writing, by post, by fax or by e-mail] about changes to the website, our products and services. If you do not wish us to use your information in this way please e-mail us.

We don’t store any financial / Credit / Debit card information and we don’t share this information with 3rd party.

We operate an email mailing list which is used occasionally to communicate offers to our customers. If you do not wish to receive this information you can unsubscribe at any time.

If you are under 18 years old, you must give us the email address of your parent or guardian. We will contact them to tell them that you are giving us personal data and to obtain any necessary consents from them.

Customer photographs and images that are shared with MyStory Gifts are held securely for 28 days after despatch of the product. After 28 days they are permanently deleted.

To comply with applicable laws and lawful government requests, we reserve the right to access and disclose individually identifiable information to operate our systems properly or to protect our users or ourselves. We also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of images, and that use is deemed by us inconsistent with the Terms and Conditions.

In the unlikely event that MyStory Gifts and the customer data relating to it are sold to a third party, we will endeavour to ensure that your rights and freedoms in respect of the processing of your personal data are adequately and appropriately protected.

We reserve the right to pass on your personal information to any law enforcement agencies requesting it in connection with the commission of any offence, once we are reasonably satisfied as to the circumstances surrounding the request.